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"He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation."

— Chris Voss

He Who Has Learned To Disagree Without Being Disagreeable Has Discovered The Mos

He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.

— Chris Voss
From Never Split the Difference
communication conflict negotiation

Source

Never Split the Difference

'No' is the start of the negotiation, not the end of it.
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