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"No deal is better than a bad deal."

— Chris Voss

No Deal Is Better Than A Bad Deal

No deal is better than a bad deal.

— Chris Voss
From Never Split the Difference
negotiation patience standards

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Never Split the Difference

'No' is the start of the negotiation, not the end of it.
— Chris Voss
from Never Split the Difference
He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.
— Chris Voss
from Never Split the Difference
Tactical empathy is understanding the feelings and mindset of another in the moment and also hearing what is behind those feelings.
— Chris Voss
from Never Split the Difference
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