Fighting always last answer to problem.
War is an act of violence intended to compel our opponent to fulfil our will.
The only way to get the best of an argument is to avoid it.
Don't bargain over positions. Separate the people from the problem.
He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.
The supreme art of war is to subdue the enemy without fighting.
In the middle of a crucial conversation, we tend to do the exact opposite of what works.
