Without art, the crudeness of reality would make the world unbearable.
Great companies don't hire skilled people and motivate them, they hire already motivated people and inspire them.
It's not what you preach, it's what you tolerate.
Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
Your personal core values define who you are, and a company's core values ultimately define the company's character and brand.
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
Culture is a set of living relationships working toward a shared goal. It's not something you are. It's something you do.
One of the most robust findings in behavioral science is that people in groups tend to conform to the group's norms.
A company's actual values are shown by who gets rewarded or let go.
Optimism sets the tone for the entire organization. People tend to approach their work with the same enthusiasm and energy as their leader.
When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results.
We are built as gene machines and cultured as meme machines, but we have the power to turn against our creators.
